Private Lesson Policies
To cancel a lesson or semi-private lesson call 415.673.3600 or email firstname.lastname@example.org:
- Notify the Blue Bear desk in person, by phone or email, not your teacher!
- For lessons canceled with two days notice, you will not be charged.
- For lessons canceled with less than two days notice you will be charged in full so that your teacher can be paid for the reserved time.
|If your lesson is on:||You need to notify desk by:|
|Monday||Saturday 3 pm|
|Tuesday||Anytime Sunday (leave a message)|
|Wednesday||Monday 8 pm|
|Thursday||Tuesday 8 pm|
|Friday||Wednesday 8 pm|
|Saturday||Thursday 8 pm|
Office hours are Monday to Thursday 1-8 pm and Saturday 10:30 am – 3 pm. Blue Bear’s phone number is 415.673.3600, or you can email cancellations at email@example.com.
To drop your lessons
Please tell us when you want to discontinue your lessons! We assume that you will be continuing lessons forever, even when your lesson package ends. If you wish to take a leave of absence, please notify us at least two days before your next scheduled lesson.
Please tell us if you’d like to try a different teacher or instrument anytime!
Private Lesson Refund Policy
Any remaining lesson credit is refundable for one year after your last charged lesson. Any outstanding credit also lapses at this time. For partial refunds on a four-lesson or ten-lesson discount package, charged lessons will be pro-rated at the next higher rate.
Group Class Drop Policy – call 415.673.3600 to drop
To receive a partial refund or credit for an 11-week class you wish to drop, you must inform us two days prior to the second meeting of the class. If you are unable to finish a class due to changes in your schedule or life, we are often able to let you retake the same class in the future and just pay the deposit amount (15% of the class tuition unless otherwise noted) on a space-permitting basis.
Group Class and Music Community Refund Policy
If you want a refund for any group program, you must let us know at least two days before the second class or workshop meeting. We will be happy to refund or transfer your credit except for the Music Community membership fee and deposit amount (15% of the class tuition in most cases). The membership fee and deposit amounts are not refundable or transferable. After the second course meeting, there are no refunds or transfers of credit.
Please note that the Blue Bear Music Community membership fee is not refundable. The benefits that come with the membership fee are good for one year from the date of purchase.
Summer Camp Drop Policy
If you need to drop a Summer Camp for any reason, we will give refunds based on the following schedule:
80% refund with at least three months notice
60% refund with two-three months notice
50% refund with six-eight weeks notice
No refunds are available if less than six weeks notice is given. If we are able to fill your child’s spot with another paying camper, a partial refund will be available.
Information collected on this website will not be shared, sold or rented with any other organization. We will respect your requests regarding use of your information. When you submit an online application we will add you to our postal and email mailing list, from which you can be removed at your request.