Private Lesson Policies
A Note on Blue Bear’s Cancellation Policy
For our 4-pack lessons, Blue Bear has the most consumer-friendly cancellation policy of any music school we know: most don’t allow cancellations and offer only limited makeups. Our discounted 10-packs are more like other schools and are best for students who can be consistent with lesson attendance.
Lesson Package expirations (Fort Mason and Lennon lessons)
4-packs expire three months after the first lesson. 10-packs expire 75 days after the first lesson – you have 11 weeks to complete ten lessons. (Expiration dates are extended for every-other-week lessons, holidays and teacher cancellations.) Click here for FiDi expirations.
There are no refunds for expired lessons, BUT, for up to a year after expiration you can give an expired lesson to a friend or use it as an extra lesson for yourself. What is an “extra lesson”? If you take weekly lessons, an extra lesson is a second lesson in a week. If you take every-other-week lessons, an extra lesson is a lesson during your off-week or a second lesson during your on-week. Nothing else is an “extra lesson.” You may use expired lessons as a gift for someone else whether or not you are scheduled for recurring lessons.
Private Lesson Refund Policy
If you discontinue your lessons and come off the schedule, remaining credit will be held for a year after the last lesson taken. You may request a credit refund any time during this year.
Lesson Cancellation Policy
|If your lesson is on:||You need to notify desk by:|
|Monday||Saturday 3:30 pm|
|Tuesday||Anytime Sunday (email or leave a message)|
|Wednesday||Monday 8 pm|
|Thursday||Tuesday 8 pm|
|Friday||Wednesday 8 pm|
|Saturday||Thursday 8 pm|
|Sunday||Anytime Friday (email or leave a message)|
Unless you have specifically scheduled your lessons as one-time lessons, you will remain on your teacher’s schedule until you tell us you want to discontinue, even though your lesson pack may have run out. In order to avoid being charged for a lesson after your pack runs out, we need to hear from you two days before what would be your next scheduled lesson.