Cancel or Drop

Group Class Drop Policy – call 415.673.3600 to drop

To receive a partial refund or credit for a class you wish to drop, you must inform us two days prior to the second meeting of the class. If you are unable to finish a class due to changes in your schedule or life, we are often able to let you retake the same class in the future and just pay the deposit amount (15% of the class tuition unless otherwise noted) on a space-permitting basis.

Group Class and Music Community Refund Policy

If you want a refund for any group program, you must let us know at least two days before the second class or workshop meeting. We will be happy to refund or transfer your credit except for the Music Community membership fee and deposit amount (15% of the class tuition in most cases). The membership fee and deposit amounts are not refundable or transferable. After the second course meeting, there are no refunds or transfers of credit.

Please note that the Blue Bear Music Community membership fee is not refundable. The benefits that come with the membership fee are good for one year from the date of purchase.

Short Seminar Drop Policy – call 415.673.3600 to drop

To receive a refund or credit for a Short Seminar, you must inform us one business day prior to the meeting of the class. Refunds will be minus a 5% processing fee.

Privacy Policy

Information collected on this website will not be shared, sold or rented with any other organization. We will respect your requests regarding use of your information. When you submit an online application we will add you to our postal and email mailing list, from which you can be removed at your request.

Private Lesson Policies

To cancel a lesson or semi-private lesson call 415.673.3600 or email
  • Notify the Blue Bear desk in person, by phone or email, not your teacher!
  • For lessons canceled with two days notice, there is no charge.
  • For lessons canceled with less than two days notice you will be charged in full so that your teacher can be paid for the reserved time.
If your lesson is on: You need to notify desk by:
Monday Saturday 3pm
Tuesday Anytime Sunday (leave a message)
Wednesday Monday 8pm
Thursday Tuesday 8pm
Friday Wednesday 8pm
Saturday Thursday 8pm
Sunday Anytime Friday (leave a message)

Office hours are Monday to Thursday 1-8pm and Saturday 10:30am – 3:30pm. Blue Bear’s phone number is 415.673.3600.

To drop your lessons

Please tell us when you want to discontinue your lessons! We assume that you will be continuing lessons forever, even when your lesson package ends. If you wish to take a leave of absence, please notify us at least two days before your next scheduled lesson.

Please tell us if you’d like to try a different teacher or instrument anytime!

Private Lesson Refund Policy

Any remaining lesson credit is refundable for one year after your last charged lesson. Any outstanding credit also lapses at this time. For partial refunds on a four-lesson or ten-lesson discount package, charged lessons will be pro-rated at the next higher rate.